Exciting News: A New Chapter Begins

We're excited to announce that Dooya (Pty) Ltd ("Dooya") and Phynans (Pty) Ltd ("Phynans"), both authorised financial services providers ("FSPs"), have entered into a strategic operational relationship. This collaboration allows us to work more closely together, to streamline, and enhance, our service offering throughout your crypto arbitrage trading cycle.

As part of this collaboration, the experienced Phynans team has joined Dooya, enabling continuity, and a seamless client experience. Dooya will become your primary point of contact for your crypto arbitrage trading services.

To celebrate this relationship, Dooya's trading fees will be reduced to 10%, representing a 50% saving for clients on the Premium Plan.

This offer is valid from the 1st to the 31st of July 2025.

What's changing?

✓ Centralised contact:                                 

For queries, please contact us via the channels below:

- WhatsApp: 073 852 8540

- Email: support@dooya.co.za 

✓ Portal transition:

The “Trakly” portal is now the Dooya Trading Portal. You may login at trading.dooya.co.za, using your existing credentials. If you’ve forgotten your password, reset it here. 

What's not changing?

✓ Same team:

You'll continue working with the same team you know and trust.

What's next?

✓ Regulatory approvals:

Dooya is in the process of obtaining the necessary regulatory approvals, to take over the services currently offered by Phynans. Until these are obtained, Phynans continues to operate under its own FSP licence.

Once regulatory approvals are obtained, we plan to transition all communication and branding to "Dooya", ensuring a unified and consistent client experience.

We remain committed to the highest standards of governance, client care, and innovation. This relationship positions us to scale our service offering, while continuing to meet your needs with clarity and confidence.

Thanks for your continued support – we look forward to this new chapter with you!