Question 1

Why do these price differences exist and will it be forever?

Accepted Answer

Price differences pop up because of supply and demand quirks in different markets. For us at Dooya, focusing on South Africa, it’s largely tied to capital controls—rules set by the government that limit how much money can flow in and out of the country. In South Africa, these controls come in the form of yearly Foreign Exchange Allowances. These limits cap how much cash you can send overseas, which ramps up local demand for crypto assets like Bitcoin. At the same time, they choke the supply of crypto coming into South Africa. The result? Crypto often trades here at premiums above 2% compared to international markets. The good news? As an individual in South Africa, you can use your Foreign Exchange Allowance to buy crypto abroad and cash in on this gap—something companies and other entities can’t do. That’s why this arbitrage opportunity has been around for over 5 years and counting. Normally, arbitrage gaps close fast—think minutes—as markets sort themselves out. But in South Africa, these price differences are baked into the system because of those controls. They’re not something the market can just ‘fix’ on its own. So, as long as these restrictions stick around, this crypto arbitrage edge is likely here to stay. Ready to make it work for you? We’ve got your back!

Question 2

What is required to become a Dooya trader?

Accepted Answer

A South African ID number. You should be over the age of 18 years old. A minimum of R100 000 in your bank account to trade with. Proof of funds will be required. By law, you need to have not utilised your full SDA or FIA

Question 3

How long does a trade take?

Accepted Answer

One trade is typically 24 - 48.

Question 4

How do I get paid?

Accepted Answer

After your trade is complete, the money will be deposited back into your bank account. Trades completed after 11AM will be paid the following weekday business day, however it may take longer due to delays with our service providers, or events that are out of our control.

Question 5

Does Dooya hedge my forex risk?

Accepted Answer

Dooya has sourced funding to enable us to hedge the FX risk on your arbitrage trades. This means that as soon as your trade is booked, we can lock in the arbitrage rate without having to wait for your funds to arrive in your Gemini account

Question 6

Can I have a hands off approach?

Accepted Answer

Together with our FSP and Intermediary partner, Phynans, our new premium service means that you don't even have to book trades yourself! This is all handled for you, so you can sit back, relax and enjoy your coffee in the morning, instead of having to worry about whether to book a trade or not. The cost of your FIA applications is included, and together with Phynans we offer a semi-automated FIA application process to reduce the time and effort it takes to get FIA applications approved.

Question 7

Will a trade be booked even if the rate is poor?

Accepted Answer

No, It does not make sense for us to book trades no matter the rate, as our profit is aligned with the interest of our client's.

Question 8

Who is Phynans?

Accepted Answer

Phynans are a registered FSP and Forex Intermediary, who we have partnered with to bring our clients an even better arbitrage service. All your arbitrage trades will still be on Dooya's trading service, with Phynans handling the Forex trades and FIA applications at no extra charge. More details can be found on their website

Question 9

Who is Gemini?

Accepted Answer

Gemini is a regulated and secure cryptocurrency exchange and custodian that allows you to buy, sell, store and earn interest on digital assets. The primary advantage of Gemini compared to our previous option is lower trading and bank fees. Gemini also has some features that make it more convenient and user-friendly. It was founded in 2014 by Cameron and Tyler Winklevoss.

Question 10

Is my money secure?

Accepted Answer

Through white listed crypto withdrawal addresses, IP restrictions, encrypted API Keys and many more security measures we ensure your funds are safe throughout the trade process.

Question 11

Is it safe to send funds to Gemini?

Accepted Answer

Gemini is a reputable cryptocurrency exchange that prioritises security

Question 12

What is an SDA and FIA?

Accepted Answer

Every South African citizen qualifies for an SDA (Single Discretionary Allowance) of R1 000 000. This amount means that you can trade up to one million rand per calendar year (1st of January to 31st of December). An SDA does not require SARS approval.  Once your SDA has been exhausted, you can apply for an FIA (Foreign Investment Allowance) of up to R10 000 000. This amount means that you can trade up to ten million rand per calendar year (1st of January to 31st of December). To obtain an FIA, a tax clearance must be completed showing proof of funds. You do not need to apply for the full R10 000 000 in one go, but can do any amount required for your trade. Each trade requires a new tax clearance. Dooya does not supply the tax clearance, but we're happy to refer you to a tax practioner we trust. To summarise, each South African citizen can make full use of trading up to R11 000 000.

FAQ

What is Crypto Arbitrage?

What is required to become a Dooya trader?

If I refer people to Dooya, do I get rewarded?

How long does a trade take?

How do I get paid?

Im keen, how do I get started?

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